Which term describes an independent producer who represents insurance customers?

• A. Broker
• B. Insurance agent
• C. Special agent
• D. Soliciting agent

Answer: (A)

The term describes someone who represents insurance customers, not the insurance companies they place business with. An independent producer who works for the insured is a broker. Brokers operate on behalf of the client, shop multiple markets, gather quotes from various insurers, compare policy terms and prices, and help the customer choose and place the coverage that best fits their needs. Their independence—working with more than one insurer—means they owe fiduciary duties to the client rather than to a single company.

In contrast, an insurance agent represents the insurer and can have authority to bind coverage on behalf of that company or those companies. The other roles—special agent and soliciting agent—have more limited or different authorities, which is why they don’t fit the description of representing insurance customers.